9/12/23 User Interviews

• Do you plan your degree?

  • If not, why?

  • If yes, what do you use to plan your degree?

• Are people reading the walkthrough tutorial?

• Have people actually download transcript.

• Try to plan your next semester.

Deema Said said:

• Did not go through walkthrough

• Should preselect major in major creation

• Credits bubble off the screen

• Show email on “Check your email” page after magic link sign up

• Choose starting semester of college or at utd? (for transfer students)

• Didn’t know what a transcript was. Error doesn’t warn people that their pdf might not be a utd transcript

Fadel Said said:

• Confused on dashboard

• First thing tried searching up courses

• Didn’t even see sidebar requirements until pointed out

• Didn’t realize you could click into each requirement

• When asked to plan his next semester, he said “Idk the courses”

• Some kind of recommendation system would have helped him?