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Customer Interview - Caleb

Customer Interview - Caleb

Number of interviewees

2: Freshman Global Business, Freshman CS

Pain Points

 

 

  • User confused by search results when initially clicking on search bar

  • Professor doesn’t come up when you search for first name

  • “CS” search result very confusing

Current tool/way to address pain points

 

 

  • UI/UX: Maybe don’t show any results when user first clicks on the input field

  • Engineering: allow searching for professor first & last name

  • UI/UX: maybe don’t show just subject prefix

Aha Moment!

 

 

 

Design

N/A

Product

  • More info than UTD Grades

Opportunities/Bugs

 

 

 

Design

  • Maybe hide the box & whisker plot?

Product

  • Show a list of professors for each course

  • Add ability to filter out certain courses given a professor

  • Show class availability + how fast it fills up

  • Timeslots for each semester?

Insights/Notes

 

 

Uses rate my professor & utd grades

utd grades good bc only one we can use / know about