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Pain Points | User confused by the default search suggestions by the tool.User does not remember the prof’s name. Classes are always full. No way to know if a new class was added. Box & Wisker plot doesn’t make sense.Data not found for Prof. Priyanka Vyas. Comments and Reviews are most useful.Tries 3300 nothing show up. Shows only the percentage on the bar graph but not the actual number of students or grades analyzed.
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Current tool/way to address pain points. | UI/UX: Have examples of search until user types a key. | UI/UX: Solve by using course code filters like: “CS“ or “BUAN“ Can add an option to subscribe to a notification. UI/UX: A/B Test: Use labels instead Have an internal button to refresh the db scraping? A/B Test: Add a comments section to the right most part of the ui or bottomUI/UX: Can be solved using filters or throw a message saying “Too many search output enter course code or prof name to filter“ UI/UX: Numbers are visible but not eye-catching.
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Aha Moment! | Design | Product |
Opportunities/Bugs | Design When user selects a Course, list all the professors related to the courseShows only the percentage on the bar graph but not the actual number of students or grades analyzed. Data not found for Prof. Priyanka Vyas. User confused by the default search suggestions by the tool. “Milan” and “OPRE 3300 Milan” showed up in the search suggestion and this confused the user. Tries 3300 nothing show up.
| Product Cool to have Availability Notification. When user selects a Course, list all the professors related to the course. Class wise filter is currently not there.
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Insights/Notes | Currently there is a Might be helpful to take a look at the Product called Coursicle. |