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Full Name

Pain Points

  1. User confused by the default search suggestions by the tool.

  2. User does not remember the prof’s name.

  3. Box & Wisker plot doesn’t make sense.

  4. Data not found for Prof. Priyanka Vyas.

  5. Comments and Reviews are most useful.

  6. Tries 3300 nothing show up.

  7. Shows only the percentage on the bar graph but not the actual number of students or grades analyzed.

Current tool/way to address pain points.

  1. UI/UX: Have examples of search until user types a key.

  2. UI/UX: Solve by using course code filters like: “CS“ or “BUAN“

  3. UI/UX: A/B Test: Use labels instead

  4. Have an internal button to refresh the db scraping?

  5. A/B Test: Add a comments section to the right most part of the ui or bottom

  6. UI/UX: Can be solved using filters or throw a message saying “Too many search output enter course code or prof name to filter“

  7. UI/UX: Numbers are visible but not eye-catching.

Aha Moment!

Design

  • Like the bar graph of distribution of grades

Product

  • Range filter most useful feature

Opportunities/Bugs

Design

  • When user selects a Course, list all the professors related to the course.

  • “Milan” and “OPRE 3300 Milan” showed up in the search suggestion and this confused the user.

Product

  • Cool to have Availability Notification.

Insights/Notes

Currently there is a Product called Coursicle.

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