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  1. Role/Actor: Describes the type of user or stakeholder involved.

  2. Goal/Objective: States what the user wants to accomplish.

  3. Benefit/Reason: Explain why the user wants to achieve this goal.

User Persona

Demographics

Name

Emily Johnson

Age

21

Occupation

College Student

Annual income

Part-time job

Marital status

Single

Family situation

Lives with roommates in off-campus apartment

Location

Urban area near the university

User Description

Emily is a 21-year-old college student living in an urban area near her university. She's single and supports herself with a part-time job.

Psychology

Personal characteristics

Tech-savvy, ambitious, detail-oriented

Interests

Educational technology, academic success

Personal aspirations

Graduate with honors, secure a good job

Professional goals

Gain relevant work experience during college

Pains

Time constraints, fear of choosing wrong professors

Main challenges

Balancing coursework with part-time job

Needs

Efficient tools for course planning

Behaviors

Preferred channels

Online platforms, college bookstores

Online behavior

Research-oriented, comparison searches

Search terms

"Best professors for [course name]", "Student reviews professors"

Triggers

Positive user reviews

Barriers

Complicated user interfaces

User Stories